Billing & Subscriptions

Manage your SEER subscription and understand pricing

Understanding pricing plans

Free Plan

  • 3 active scripts
  • 1 API key
  • Email & Slack notifications
  • Unlimited data retention
  • Community support

Starter Plan - $10/month

  • 10 active scripts
  • 3 API keys
  • Email & Slack notifications
  • Unlimited data retention
  • Email support
  • Add additional scripts for $3 each

Pro Plan - $29/month

  • 25 scripts
  • 5 API keys
  • Advanced notifications
  • Unlimited data retention
  • Priority email support
  • Advanced analytics
  • Add additional scripts for $3 each

14-Day Free Trial

All new Pro subscriptions include a 14-day free trial. You won't be charged until the trial period ends.

Additional Scripts

Starter and Pro plans can add extra scripts beyond their base limit for $3 per script per month. This allows you to scale your monitoring as your needs grow without upgrading to a higher tier.

Managing your subscription

Upgrading to Pro

  1. Go to Settings → Billing
  2. Click "Upgrade to Pro"
  3. Enter your payment information
  4. Start your 14-day free trial

Changing Your Plan

You can upgrade or downgrade your plan at any time:

  • Upgrading: Takes effect immediately
  • Downgrading: Takes effect at the end of your current billing cycle

Canceling Your Subscription

  1. Go to Settings → Billing
  2. Click "Cancel Subscription"
  3. Confirm cancellation
  4. Your subscription remains active until the end of the billing period

Usage limits and overages

Script Limits

When you reach your script limit:

  • Free Plan: Cannot create more than 3 active scripts
  • Starter Plan: Cannot create more than 10 active scripts
  • Pro Plan: Cannot create more than 25 active scripts

API Rate Limits

API requests are rate-limited to prevent abuse:

  • Exceeded requests return a 429 status code
  • Limits reset every hour
  • No additional charges for exceeded limits

Data Retention

All plans include unlimited data retention. Your script data, metrics, and logs are stored indefinitely and never automatically deleted.

Billing and invoices

Billing Cycle

  • Pro plans are billed monthly
  • Billing date is based on your subscription start date
  • Payments are processed automatically

Payment Methods

We accept:

  • Credit cards (Visa, MasterCard, American Express)
  • Debit cards
  • PayPal (coming soon)

Invoices and Receipts

  • Invoices are sent via email after each payment
  • View all invoices in Settings → Billing
  • Download PDF receipts for expense reporting

Failed Payments

If a payment fails:

  1. We'll retry the payment 3 times over 7 days
  2. You'll receive email notifications about failed payments
  3. Update your payment method to avoid service interruption
  4. After 7 days, your account will be downgraded to Free