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Pipeline Troubleshooting

Diagnose and fix common pipeline issues

Pipeline Failures
Common causes and solutions for pipeline failures

404 Not Found Errors

Pipeline returns 404 error when sending heartbeat

requests.exceptions.HTTPError: 404 Client Error: Not Found for url: https://api.ansrstudio.com/heartbeat
Response body: {"detail":"Pipeline Does Not Exist"}
  • • The pipeline has been deleted from the dashboard
  • • The pipeline ID in your script is incorrect
  • • The API endpoint URL is malformed
  • • Verify the pipeline exists in your dashboard
  • • Check that you're using the correct pipeline ID

Authentication Errors

Pipeline fails with 401 or 403 errors

  • • Check API key validity and permissions
  • • Verify endpoint URLs are correct
  • • Ensure proper headers are included

Timeout Errors

Pipeline exceeds maximum execution time

  • • Increase timeout limit in pipeline settings
  • • Optimize script performance
  • • Check for infinite loops or blocking operations

Data Format Errors

Invalid or unexpected data format

  • • Validate input data structure
  • • Check API response format changes
  • • Add error handling for malformed data
Performance Issues
Optimize pipeline performance and reliability

Slow Execution

  • • Review database query performance
  • • Implement caching where appropriate
  • • Optimize API calls and reduce requests
  • • Consider parallel processing for large datasets

Memory Issues

  • • Process data in smaller chunks
  • • Clear variables and close connections
  • • Monitor memory usage patterns
  • • Consider upgrading to Pro plan for higher limits
Notification Issues
Fix problems with alerts and notifications

Missing Slack Notifications

  • • Verify Slack integration is connected
  • • Check if SEER bot is added to the channel
  • • Confirm notification settings are enabled
  • • Test with a manual notification

Email Delivery Issues

  • • Check spam/junk folders
  • • Verify email address is correct
  • • Ensure email notifications are enabled
  • • Contact support if emails are blocked
Diagnostic Steps
Step-by-step troubleshooting process
  1. Check Pipeline Logs

    Review execution logs for error messages and stack traces

  2. Verify Configuration

    Ensure all settings, URLs, and credentials are correct

  3. Test Manually

    Run the pipeline manually to isolate the issue

  4. Check Dependencies

    Verify external services and APIs are operational

  5. Review Recent Changes

    Check if recent updates caused the issue

Still Having Issues?

If you're still experiencing problems after following these troubleshooting steps, our support team is here to help.