Privacy Policy

1. Information We Collect

2. How We Use Your Information

• Provide and maintain our script monitoring services
• Send you notifications about your pipelines and system status
• Process payments and manage your subscription
• Improve our services and develop new features
• Communicate with you about updates, security alerts, and support
• Ensure the security and integrity of our platform

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We work with trusted third-party services (like Stripe for payments and Supabase for data storage) that help us operate our platform
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Safety and Security: To protect the rights, property, or safety of SEER, our users, or others

4. Data Security

We implement industry-standard security measures to protect your information:

• All data is encrypted in transit and at rest
• We use secure authentication and authorization mechanisms
• Regular security audits and monitoring
• Access controls and employee training on data protection
• Secure backup and disaster recovery procedures

5. Data Retention

We retain your information for different periods depending on the type of data:

• Account Information: Until you delete your account
• Pipeline Data: Stored indefinitely - all plans include unlimited data retention
• Usage Logs: Up to 2 years for security and service improvement purposes
• Payment Information: As required by law and payment processors

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Export your data in a machine-readable format
• Objection: Object to certain processing of your data

To exercise these rights, please contact us at privacy@mg.ansrstudio.com.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze usage patterns to improve our services
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

8. Third-Party Integrations

SEER integrates with third-party services like Slack for notifications. When you connect these services:

• We only access the minimum permissions necessary for functionality
• Your data shared with these services is governed by their privacy policies
• You can disconnect integrations at any time from your dashboard
• We securely store and regularly refresh access tokens

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Children's Privacy

SEER is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of SEER after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: